About
I have over 15 years of progressive advancement in developing human-centered products, services and spaces through UX leadership, training, research and design services. Proven record of success in managing teams, individual contributors and communicating to stakeholders. I specialize in setting up processes to streamline design workflow, increase team profitability, identify user and business values behind decisions, tradeoffs and efficiently manage multiple projects delivered on time and within budget.
Highlights
Team-Building and Interpersonal Skill Development.
UX Design Strategy: analyze key performance indicators (KPIs) and user research quantitative/qualitative data.
Leadership: Self-starter, ability to neutralize escalated issues and creatively problem-solve with solution-based thinking.
Consultative: Proficient in providing technical guidance and communicating future implications to clients.
Bilingual: Spanish
Software Tools
User Research
UserTesting
Userlytics
UserZoom
dscout
Qualtrics
SPSS
Survey Monkey
Project Management
Atlassian Product Suite
Airtable
Notion
Miro
Google Suite
Wireframes + Prototypes
Adobe CC (Illustrator, Photoshop, XD)
Sketch
Figma
Invision
familiar with HTML & CSS